Effectively extend the reach of your IT staff
Our 24/7 Remote Hands service offers you the security and flexibility you need for managing your IT infrastructure. Our trained technicians are on-site to execute important IT tasks – fast and reliably. With our 24/7 Remote Hands service you keep your operational uptime at a maximum.
Optimize your IT management
Our data centers provide a secure and highly protected environment. Once the hardware is set up you may not want to keep your own technician on-site. As a service provider, we carry out all core tasks of technical and infrastructural management for high-availability data centers. This not only includes technical management and maintenance, but also a range of on-site support services, with which we can support you from the relocation to the daily management of your spaces.
Especially, when it comes to on-site actions it has proven to be helpful to make use of trained technicians on-site acting as your eyes and hands. They execute your regular maintenance tasks, support your every-day work, and support you with issue handling.
24/7 Remote Hands services
- Visual check of equipment
- Power cycling of equipment
- Verifying power or patch connections
- Set-up patch connections
- Labeling of equipment
- Simple documentation task
- Media administration (tape, DVD, CD)
- Media change (tape, DVD, CD)
- Handling of ‘hot-plug’ components