• Facial recognition biometrics

Description

We have relied on the algorithms of our partners' different solutions to obtain and process customer biometric data in order to deliver streamlined journeys that create a more frictionless experience whilst ensuring compliance with security and regulatory requirements. These journeys look at speeding up the check in process of registered customers into the system's branches -creating an automatic confirmation of appointments for agents and prompting welcome guidance for customers-, storing customers' picture for a more personalized experience in the physical spaces. In digital platforms, we are able to create faster, safer and more relevant on-boarding and acquisition processes to new products and services for the customers.

Customer values/problems solved

  • Optimises tasks, queues and resources in Branch daily activities.
  • Facilitates more personalized attention, creating more engagement with customers.
  • Agility in the application and appointment confirmation processes.
  • Simpler, quicker, more reliable and secure onboarding and signing up processes.

Technologies

  • Node
  • HTML and CSS
  • Angular
  • Mongo
  • Azure Cloud
  • WebSocket

Partners

About Us

Global Data Centers is a division of NTT Ltd. Our global platform is one of the largest in the world. NTT is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers.

Regional Contacts

Americas (RagingWire): +1 916 286 3000 
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APAC:
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EMEA (e-shelter / Gyron): +49 69 7801 2190
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India (Netmagic): +1 800 103 3130
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